Meet the Team

Ian Wilford
Managing Director

Ian Wilford
Managing Director
IDWe Ltd Pipe Freezing would like to introduce you to Ian Wilford, Managing Director.
Ian has been a part of the pipe freezing community for over 30 years, and he works extremely hard to deliver quality and service for his clients. He strives in creating innovative ideas to meet the needs of his client’s business, with minimal disruption to their services or to meet a specific deadline.
We have been lucky enough to pull Ian away from his busy schedule and get the opportunity to find out more about Ian’s working background…
What’s your experience in Pipe Freezing Services?
I have worked in the pipe freezing industry for numerous years and have got to know a lot of people in the industry in London and the South East.Why did you set up IDWe Ltd Pipe Freezing?
While working in the industry many years ago, I noticed companies were not delivering quality or going the extra mile to help their customers. I wanted to change all of that and show that if you deliver experienced workmanship and quality, you can start to build trust with your clients. I have carried this with me through the years and we have grown and grown. I have also encouraged a ‘can do’ attitude to always try and solve a problem for a client and help. The team look after the business needs of major blue-chip projects through to individually bespoke fabrications and fit outs.What’s an average day for you at IDWe Ltd Pipe Freezing?
Certainly, no day is the same, I may be on site in London to visiting a local community leisure centre, then back in the office seeing how the team are getting on.What’s your favourite part of the role?
Just seeing the difference, we can make to help a business function better on a day-to-day basis and meeting new people.What are your interests outside of work?
I have a huge passion for motor bike racing professionally, as my son Sam Wilford and the IDWe Ltd Racing team compete in the Spanish & Portuguese Championships – and we are having a terrific season so far. Also, if you would like to know more about opportunities of getting involved with Sam Wilford and IDWe Ltd Racing team, please email me on racing@idwe.co.ukDescribe yourself in three words 😊
Reliable, honest & loyal
Paul Neve
Director

Paul Neve
Director
IDWe Ltd pipe freezing would like to introduce you to one of our Directors, Mr Paul Neve
Paul has a great deal of experience helping customers with their pipe freezing, hot tapping, pipe welding requirements and more. His determination to help create a solution for our customers no matter the constraints, is something our team of engineers learn from.
We managed to speak to Paul in-between clients visits to find out more about his working background…
What’s your experience in pipe freezing services?
25+ years I have been working in this industry, and I’ve got to experience different levels of support for clients. Whether it’s an emergency call out or planned works, I’ve certainly got the experience to deliver quality and service.What’s an average day for you at IDWe Ltd?
Every day is different depending on the level of support needed for our clients. One morning I can be called out to an emergency with a faulty gas valve and in the afternoon, I might travel across London to visit another client.Why have you stayed working at IDWe Ltd for so long?
It’s a good mix of people and I like being kept busy 😊.What’s your favourite part of the role?
Completing a job, especially when it’s ahead of schedule.What are your interests outside of work?
Cart racing with my two sons, we race nationally, and this keeps me busy at the weekends.Describe yourself in three words 😊
Hardworking, resourceful, and dependable
Neil Middleton
Contracts Manager

Neil Middleton
Contracts Manager
Neil is extremely knowledgeable about Commercial Pipe Freezing Services, Hot Tapping Services, Valve Replacements, as well as Mechanical, Electrical and Building Services.
As our Contracts Manager, he will be listening to your requirements and looking for ways to help you complete your project goals.
He is dedicated to serving our clients and will do his upmost to deliver answers to your questions.
Describing Neil in just three words 😊
Proactive, Polite, and Passionate
Jason Burr
Compliance Manager

Jason Burr
Compliance Manager
Jason plays a vital role at IDWe Ltd, ensuring every project meets the highest safety, quality, and regulatory standards.
He has wide experience in mechanical and electrical services, with a solutions-focused approach that helps keep critical systems running for our clients.
Previously, Jason held senior roles in NHS facilities management and at one of the UK’s largest FM companies, where he led teams and managed compliance.
Describing Jason in just three words 😊
Meticulous, efficient, and proactive.
Connect with Jason on LinkedIn
Matthew Oliver
Pipe Freezing Engineer

Matthew Oliver
Pipe Freezing Engineer
IDWe Ltd Pipe Freezing would like to introduce you to one of our Pipe Freezing Engineers, Mr Matthew Oliver.
For over five years Matt has specialised in Pipe Freezing Services serving our customers across London and the South East. He also has extensive experience in Mechanical, Building, Woodwork, Welding Services and more.

Ross Twyman
Welder and Engineer

Ross Twyman
Welder and Engineer
IDWe Ltd Pipe Freezing would like to introduce you to one of our Pipe Freezing Engineers, Mr Ross Twyman
Ross is a multi-skilled engineer, he helps our customers with their Pipe Freezing, Hot Tapping and Pipe Welding needs. As well as freezing pipes, he also creates custom made pipework at our in house workshop to support clients pipework modifications projects.

Tony Mann
Pipe Freezing Engineer

Tony Mann
Pipe Freezing Engineer
IDWe Ltd Pipe Freezing would like to introduce you to one of our Pipe Freezing Engineers, Mr Tony Mann.
Tony has many years experience as a Gas Engineer and supports the team with Pipe Freezing Projects.

Jason Robins
Pipe Freezing Engineer

Jason Robins
Pipe Freezing Engineer
IDWe Ltd Pipe Freezing would like to introduce you to one of our Pipe Freezing Engineers, Mr Jason Robins.
Jason joins our team of Pipe Freezing Specialists helping our clients across London and the Home Counties. He has over six years’ experience working as a Mechanical Engineer.

Richard Button
Engineer

Richard Button
Engineer

Andy Wood
Welder and Engineer

Andy Wood
Welder and Engineer
IDWe Ltd pipe freezing would like to introduce you to one of our Pipe Freezing and Welding Engineers, Mr Andy Wood.
Andy has worked in the welding and fabrication industry since 2006. He specialises in non ferrous welding, completing projects across the UK and proudly his designs are in use up and down the country.